Platform & Infrastructure

Bank-standard infrastructure.
At a fraction of the cost.

Easylodge® runs on AWS-managed, Equinix SY5-housed infrastructure — the same standard used by Australia's largest financial institutions.

The easylodge® Credit Lifecycle Platform

Three functions. Three modules. One platform.

Loan Origination · Credit Decisioning · Loan Management. Take any one on its own and get started — or run the entire credit lifecycle on a single connected system.

infographic

CONSUMER · COMMERCIAL · AUTO · MORTGAGE · BNPL · REVOLVING · SME · BRIDGING

Module 1 · Originator™

Loan Origination

From first enquiry to funded loan. Smart application wizard, distributor management, contract generation and funding — all in one workflow.

  •   Branded online & broker applications
  •   4-minute full application — including ID, bank statements, AML/KYC
  •   Instant contract generation & eSignature
  •   EasyFund™ Funding Engine
 
Module 2 · EasyRule™ V5

Loan Management

Full lifecycle from funding through to final payout — DDR, arrears, hardship, reporting and the borrower portal.

  •   255,000+ loans currently under management
  •   Automated DDR & repayments
  •   Arrears, hardship & complaints (NCCP)
  •   Customer self-service portal
 
Wrapped in

Infrastructure · Distribution · Integrated partner apps · Reporting · Compliance

Infrastructure

AWS managed · Equinix SY5 · 99.99% uptime

Distribution

Direct · Broker · POS · Branch · White-label

28+ Partner apps

Credit · Identity · Payments · Open Banking

Reporting

60+ built-in reports · Securitisation-grade

Compliance

SOC 2 Type 2 & FCAA Compliant

Consumer · Commercial · Auto & Asset · Mortgages · BNPL · Revolving Credit · SME · Bridging

By the numbers

Scale you can trust

M+
Applications processed
+
Loans under management
Applications per month
Production servers
%
Target uptime, 24×365

Distribution & access channels

Direct applicants

Apply Now links

Broker portals

Custom branded

Branch & dealership

In-person origination

Mobile & tablet

24×365 any device

Integrated partner apps

Open API framework

256-bit SSL encrypted connection

easylodge® Platform — the credit lifecycle engine

Originator™

Complete origination from enquiry to funding — distributor management, application wizard, credit decisioning and contract generation.

EasyRule™ Credit V5™

AI & machine learning credit engine. Serviceability, profile scorecarding, credit rules, risk-based pricing — embedded in every application.

Servicer™

Full lifecycle loan management — direct debits, repayments, arrears, hardship, complaints, portfolio reporting and final payout.

Infrastructure — AWS Managed / Equinix SY5 Data Centre, Alexandria NSW

Web & App Servers

  • Nginx Frontend Balancers
  • Nginx Backend Balancer
  • API/Rails Web Servers
  • Worker Servers
  • Ruby on Rails platform

Database Layer

  • PostgreSQL Managed Master
  • Live replicated backup
  • REDIS in-memory DB
  • 256-bit DB encryption
  • Instantaneous backup

Security

  • Firewall / DDoS protection
  • Dedicated Virtual Private Cloud
  • 2-factor authentication
  • Encrypted networking HTTP/3
  • Isolated server environments

Equinix SY5

  • Tier 3 data centre
  • ASIO SCEC security
  • Biometric access
  • 24/7 onsite guards
  • 3 global Tier-1 IP connections
Real-time API connections — embedded in credit & origination workflow

Integrated partner applications (30+)

Credit & Identity

  • Equifax Australia
  • Equifax USA
  • Creditsafe / TransUnion UK
  • GBG Green ID
  • Equifax IDMatrix
  • Credas (UK)
  • FrankieOne

Payments

  • Zepto Payments
  • GoCardless
  • Ezidebit
  • Westpac PayWay
  • eWay / Global Payments
  • .aba file generation

Open Banking

  • Fiskil (AU)
  • Credas (UK)
  • Illion Bank Statements
  • Westpac PayWay
  • Microsoft Azure 2FA
  • .Google / Twilio 2FA

Valuations

  • Domain AVM
  • JLL AVM
  • Glass' Guide
  • HM Land Registry UK
  • ABR (AU)
  • .Companies House UK

Services

  • PleaseSign™
  • DropboxSign™
  • ConnexOne
  • First Mortgage Services
  • TUUM
  • Open API framework

SOC 2 Type 2 Certified

Bank-standard security, processes and infrastructure independently audited

AWS Hosted

Enterprise infrastructure across global AWS data centres

Regulatory Compliant

Built for your regulatory environment (all platforms)

Updated Weekly

Platform automatically updates each login — no version upgrades, no extra cost

Product detail

What's inside each module

Originator™

Loan origination, credit & distributor management

  • 24×365 uptime — access from anywhere in the world
  • Distributor management — custom portals, pricing & product access by channel
  • Application wizard with dynamic, logic-based responses and auto-populated CRM data
  • EasyRule™ V5 AI credit engine — serviceability, scorecarding, credit checks, risk pricing
  • Instant contract creation — PDF, Word or electronic signature (under 2 seconds)
  • Full verification workflow with colour-coded credit rules and priority items
  • EasyFund™ disbursement — one-click loan funding and transfer to Servicer™
  • Automated email/SMS status tracking to applicants and distributors
  • BDM management — commissions tracking per distribution network
  • EasyClient™ CRM built in — 30-second application re-submissions
Servicer™

Loan lifecycle & portfolio management

  • One-click integration with Originator™ — no manual data re-entry
  • All asset classes: consumer, commercial, mortgage, equipment, vehicles, solar, boats
  • Unlimited portfolios across multiple asset classes — supports wholesale/P2P lenders
  • Automated DDR — GoCardless, PayWay, Zepto, Ezidebit, .aba files
  • Managed arrears — custom repayments calculated to clear arrears by set date
  • Weighted arrears calculations for wholesale funding / warehouse requirements
  • Hardship & complaints workflow — full NCCP compliant process management
  • Customer portal — loan balances, statements, contact
  • Fractional ownership / investors module
  • 58 reports — activity, accounts, arrears, securitisation, investors

No PC in a corner operation.

14 production servers. AWS-managed. Bank-standard infrastructure at a fraction of the cost.

The easylodge® Credit Lifecycle

From first enquiry to final payout.

The complete credit lifecycle — 7 steps in Originator™, 9 steps in Servicer™. Every step managed, tracked and automated in one platform.

Loan Origination (Originator™)

4 min

Complete application

30 sec

Credit decision

< 2 sec

Contract creation

24×365

Always available

1

Acquisition

Customer enquiry & acquisition

Applicants or distributors access the origination platform through multiple channels — all custom-branded to your requirements and tracked by source for performance analytics.

Direct applicants

Apply Now button linked to your branded application portal — pricing and products configurable by source

Distributor portal

Branded Originator™ terminal — distributors access CRM, saved applications, quoting tools and documents

Existing clients

EasyClient™ CRM auto-populates known data — 30-second application re-submission for returning borrowers

2

Application

Applicant completes application wizard

A smart, guided application wizard — not a dumb form. Logic-based, dynamic responses that adapt to inputs in real time. CRM data pre-populates wherever available.

Guided page-by-page wizard — quoting, personal details, financials, assets & liabilities
Dynamic credit rules, calculators and lending parameters embedded in the wizard
Open banking integration (Fiskil AU / Credas UK) — real-time automatic completion of financial data
AML, KYC, PEPs and biometric identification embedded — no separate process
Complete application in under 4 minutes
3

Credit decision

Submit → instant credit decisioning via EasyRule™ V5

Upon submission, EasyRule™ V5 runs instantly — serviceability, credit rules, Equifax check, ID verification, bank statement analysis, risk-based pricing and profiling scorecards. All within 30 seconds.

Conditionally Approved

Instant contract pack — PDF download or electronic signature triggered automatically

Referred

Colour-coded priority items flagged for credit officer review. All other rules pre-cleared.

Declined

Auto-declined per credit policy — no staff resource required. Can be manually overridden.

Credit decision delivered in under 30 seconds
4

Documentation

Instant document creation & electronic signature

Contracts, pre-approval letters and supporting documents are generated automatically as part of the decisioning process — no admin involvement required.

Contract pack generated in under 2 seconds — PDF or Word document
Electronic signature via PleaseSign™ or DropboxSign™ — initiated instantly
Automated email/SMS status updates sent to applicant and distributor
Documents created in under 2 seconds
5

Credit review

Credit officer completes credit process

For referred applications, credit officers are presented with a structured, colour-coded credit assessment view — all information in one place, no switching between systems.

Colour-coded credit rules — pass, fail, and priority items prominently flagged
External checks (Equifax, IDMatrix, Illion) displayed as embedded credit rules
Verification workflow checklist — every action tracked with audit trail, name, time and IP
Two-way email system — all correspondence saved to electronic file automatically
6

Verification

Supporting documents & compliance verification

Full verification workflow with electronic checklist — guides credit staff through every required action to verify and approve the loan application.

Electronic verification workflow — "ticked off" actions with permanent audit trail
Supporting documents uploaded and stored automatically
NCCP compliant process — workflow forms part of the regulatory compliance record
Affordability offer system — alternative term/amount calculated automatically if needed
7

Funding

Funding via EasyFund™ → transfer to Servicer™

EasyFund™ completes the funding process in two steps — disbursement and automatic transfer to Servicer™, all within the one platform.

A — Disbursement: loan proceeds disbursed to borrower or vendor via EFT or manual transfer
B — Transfer to Servicer™: complete loan details automatically sent to loan management in seconds

No data re-entry. Application, credit decision, documents and borrower details transfer to Servicer™ automatically. Zero duplication. Just one, easy to use and highly efficient platform.

Loan Management (Servicer™)

260,000+

Loans managed

1 click

From Originator™

65

Built-in reports

Unlimited

Portfolios

1

Onboarding

Loan receipt from Originator™ — one click

When EasyFund™ fires in Originator™, the complete loan package transfers automatically to Servicer™ — all application data, credit decision, documents and borrower CRM details. Zero re-entry.

Full integration — same cloud platform, one database, one system of record
All asset classes supported from day one
Unlimited portfolios — assign each loan to nominated portfolio on receipt
Loan established in Servicer™ within seconds
2

Setup

Loan & portfolio configuration

Each loan is configured within its nominated portfolio — repayment type, frequency, schedule, fees and product parameters set automatically from the origination data.

Automated banking and interest calculations — no manual computation
Unlimited products assigned to each borrower
Automated welcome letter and customer portal invitation sent to borrower
3

Payments

Automated direct debit & repayment processing

Direct debit files generated and submitted automatically — the loan runs without manual intervention for performing accounts.

GoCardless, Westpac PayWay, Zepto, Ezidebit, .aba file — all supported
Automated DDR bounce interest-lost calculation — automatically debited from client accounts
Customer statements generated and available via borrower portal
4

Customer

Borrower self-service portal

Borrowers receive automated access to their own portal — reducing inbound service calls and giving borrowers transparent, 24×365 access to their loan information.

Current loan balance and repayment schedule
Statement download — any period, on demand
Direct contact to lender via portal messaging
5

Arrears

Arrears detection & managed repayment

Arrears are surfaced automatically. Managed arrears repayments allow your team to set a custom repayment amount, calculate the weeks to clear arrears, then auto-revert to standard repayments.

Real-time arrears monitoring — by account, by portfolio, by product
Managed arrears: enter custom repayment → system calculates weeks to clear → auto-reverts on resolution
Weighted arrears calculations displayed — required for wholesale funding
6

Compliance

Hardship & complaints workflow

Complete hardship and complaints management with guided workflow — ensuring regulatory compliance while providing a consistent, documented process for every case.

Step-by-step hardship process — NCCP compliant workflow with checklist and notes
Custom repayment adjustment — instantly calculated and applied to the loan
All actions recorded with name, time, date stamp and IP — full regulatory audit trail
7

Reporting

Portfolio reporting & management analytics

58 pre-built reports covering every aspect of the credit lifecycle — from individual account activity through to full securitisation-level portfolio reporting.

Activity Reports (8)
Transactions, changes, communications, notes activity
Accounts Reports (14)
Portfolio overview, loan metrics, account status
Arrears Monitoring (8)
Actual & weighted arrears, 30/60/90/120+ day buckets
Securitisation Reports (7)
Warehouse facility standard — investor-ready reporting
8

Investors

Investor & fractional ownership management

Track and report on multiple investors across multiple loans — essential for wholesale funders and peer-to-peer lenders.

By investor — fractional interest across all loans, interest and fees earned, returns calculation
By portfolio — each loan, each linked investor and their fractional financial interest
Supports unlimited portfolios — required for syndication structures
9

Completion

Loan payout — completing the credit lifecycle

EasyFund Payout calculates the exact payout figure on any given day — including pro rata interest and fees — then generates the payout statement and direct debit file to action it.

Payout calculated to the day — pro rata interest and any applicable fees
Payout statement generated automatically and emailed to borrower
Direct debit file created — GoCardless, PayWay, Zepto, Ezidebit, .aba — to action the payout

The credit lifecycle complete. From initial enquiry through origination, credit decisioning, funding, lifecycle management and final payout — all in one connected platform.

Ready to see the origination workflow live?

30 minutes. Real platform. No slides.